Shipping Info

How can I track my package?

If tracking stats are available, you are able to track your package from the Your Orders page. Click "Track Package" beside the delivery you need to follow.

Why didn't my order qualify for FREE Shipping?

Each items ordered along with the shipping address has to be eligible for FREE Shipping. FREE Shipping page has further information in regards to what items and addresses are eligible.

FREE SHIPPING

To take advantage of FREE Shipping:

  • Place a minimum of $25 of eligible merchandise within your Shopping Cart.
  • Go on to checkout.
  • Ship your items to a single U.S. address.
  • Select "Group my items into as few shipments as possible" as the shipping preference.
  • Select FREE Shipping as the shipping speed. The transaction will be delivered within 4-8 working days after all of your items are available to ship (including pre-order items).
  • Place your order, and enjoy the free delivery!

International Shipping

We gladly accepts orders from all worldwide. Available product lines, shipping rates and charges could differ depending on the delivery address on your order.

To view the shipping rate information specific for your order's destination, find your region.

There may be limitations on where and whether vendors offer international shipping. To find out more, visit our the vendors international shipping details page.

On shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Restrictions

The following items can be shipped to almost all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books which require special handling as they are extremely heavy (such as, multi-volume sets) will not be shipped beyond the U.S. If it is so, it'll be noted on the product detail page.

Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options most likely are not available; product manuals, instructions and safety warnings are probably not in destination country languages; the items (and accompanying materials) probably are not made in accordance with destination country standards, specifications, and labeling requirements; as well as the products may well not comply with destination country voltage along with electrical standards (requiring utilization of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported towards the destination nation. When ordering the recipient will be the importer of record and will meet all regulations within the destination country.

Privacy

Your privacy is important to us, and we know you care about how information regarding the transaction is used and shared. We'd like our international customers and customers shipping products internationally to know that cross-border shipments are governed by opening and inspection by customs authorities.

Also, we might provide certain order, shipment, and product information, for example titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and observe local laws.

Should the order is a gift, the package is noted "Gift," but the value of the item is still stated within the customs form.

Customs authorities require the price of the gift item to be stated on the package.

Customs, Duties, and Taxes

You will be responsible for assuring that the product may be lawfully imported to your destination country. When ordering the recipient will be the importer of record and must adhere to all guidelines in the destination country. Orders which are shipped to countries outside of the United States can be be subject to import taxes, customs duties and fees levied via the destination country. The recipient of an internationally shipment can be governed by such import taxes, customs duties and costs, which are levied when a shipment reaches your country. Additional charges for customs clearance must be borne with the recipient; we have no power over these charges and can't predict what they might be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can delays beyond our original delivery estimates.

Shipping Rates and Times by Geographic Region

When orders shipped internationally get to the destination country, they may be controlled by customs clearance procedures which could cause delays beyond original delivery estimates.

Suppliers often have policies that differ from our conditions and terms. For items you have purchased from the seller, please visit the applicable seller's policies for the other stipulations which will apply to your purchase of such goods.

Shipping to APO, FPO, or DPO Addresses

Standard Shipping Deliveries could take longer--up to A 3 week period for APO, FPO, or DPO addresses.


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